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CUSTOMER CARE

Customer Service

GE-WY Leather Dressing is committed to continually improving service excellence and customer satisfaction.

 

Clients expect to receive friendly and professional care.

We aim to create an environment where the client knows that their satisfaction is the most important thing to us.

Our service to clients and the general community reflects our vision and our mission statement.

To meet high quality service standards we will:

  • be polite, friendly and welcoming when we communicate - in person, when writing, by phone, fax or email,

  • respect differences in values, cultures, beliefs and ages, and include our awareness of diversity into our daily practice,

  • respect the dignity of all and show empathy and consideration in our daily practice,

  • listen and respond in an attentive way to client inquiries,

  • protect the confidentiality of information,

  • acknowledge clients by name,

  • introduce ourselves by name, title or role,

  • wear our ID badges so they can be easily seen and read,

  • dress appropriately according to the organisation’s dress code, and

  • maintain a clean and safe environment for co-workers and clients.

PAYMENT METHODS

- Credit / Debit Cards
- PAYPAL

- Offline Payments

Payment Methods
Contact
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